Buy from Serpent LTD– Buy with Confidence
Serpent LTD only sells new and complete merchandise (unless clearly described otherwise). If you receive an item from Serpent LTD and it is not what you want, you may return it to us in new condition within 10 days from the purchase date for a refund. Shipping and handling charges are not refundable.
If you have a question about a return or contact information, please contact us for assistance:
Serpent LTD Contact Info
Phone: (852) 35902148
Returns should be sent to:
Rm825, 8/F, Shing Yip Industrial Building,
19-21 Shing Yip Street
Kwun Tong, Kowloon, H.K. 91
Please include a copy of your invoice which shows the order number, with a brief note if needed. Please use brown wrapping paper or a shipping box to return the items so as to not affix labels to the item package itself.
Refunds are made via original payment method. For your security, please do not email us credit card information.